If you are searching for is mychart down, this page shows you exactly where the official Is Down MyChart portal lives and how to sign in. Is Down uses the Epic MyChart platform to give patients secure online access to their medical record. We are an independent directory: use the button below to open the provider’s own website — we never ask for your username or password.
What is Is Down MyChart?
The Is Down patient portal — commonly called Is Down MyChart — is a secure website and app where Is Down patients manage care online. After logging in you can view lab and test results as soon as they are released, refill prescriptions and review your medication list, check your immunization and vaccination history, and read after-visit summaries and clinical notes. Some patients look it up as “is mychart down today.” Because it runs on Epic MyChart, the experience is consistent with other MyChart portals you may already use.
How to log in to Is Down MyChart
Here is the reliable way to reach your Is Down MyChart account:
- Open the official Is Down websiteGo to the official Is Down website using the “Go to official portal” button on this page. Always confirm the address belongs to Is Down before entering anything.
- Select Sign In / Log InFind the MyChart or patient-login link, usually labelled “Sign In” or “Log In,” in the top navigation of the Is Down site.
- Enter your usernameType the MyChart username you created when you activated your Is Down account.
- Enter your passwordAdd your password. Passwords are case-sensitive, so check that Caps Lock is off.
- Open your dashboardYou are in. From the Is Down MyChart dashboard you can view results, message your care team, and manage appointments.
Is Down MyChart — quick facts
| Provider | Is Down |
|---|---|
| Portal type | Epic MyChart |
| Primary use | Results, messaging, appointments, prescriptions, billing |
| Platforms | Web browser, iOS app, Android app |
| Password reset | Self-service “Forgot password?” link on the official login page |
| Cost | Free for patients of Is Down |
Why patients use Is Down MyChart
For most people the appeal of Is Down MyChart is simple: fewer phone calls and faster answers. Instead of waiting on hold to hear a lab result, you get a notification the moment it posts. Instead of a voicemail tag with the nurse line, you send a secure message and read the reply on your own schedule. Searches like “is mychart down right now” show how many patients rely on the portal every day. The portal keeps your visit history, medications, and upcoming appointments in one organized place, which is especially helpful if you see more than one specialist within Is Down.
Is Down MyChart: common issues & fixes
Need an activation code
New patients often receive a MyChart activation code on an after-visit summary. If you do not have one, sign up online or call Is Down to request access.
Contacting technical support
For login problems the fastest route is the Is Down MyChart help desk listed on the official site — they can verify your identity and restore access.
Forgot your username
Choose “Forgot username?” and confirm the email or phone on file. Is Down MyChart emails your username to the verified address.
Frequently asked questions
What can I do inside Is Down MyChart?
You can view lab and test results as soon as they are released, refill prescriptions and review your medication list, send secure messages to your care team, and check your immunization and vaccination history — all from one secure account.
How do I sign up for Is Down MyChart?
You can self-enroll on the official Is Down site or use an activation code from your after-visit summary. If you need help, Is Down’s support team can send an invitation.
Is there a Is Down MyChart mobile app?
Yes. Download the free MyChart app from the App Store or Google Play, search for Is Down, and sign in with the same username and password you use on the web.
I forgot my Is Down MyChart password. What now?
Select “Forgot password?” on the official login page, verify your identity, and create a new password. For extra security, use a password you do not reuse elsewhere.
How do I log in to Is Down MyChart?
Open the official Is Down website, click Sign In, then enter your MyChart username and password. If prompted, complete two-step verification to reach your dashboard.
Is this the official Is Down website?
No. This is an independent guide. Use the “Go to official portal” button to reach Is Down’s own website, where the actual sign-in takes place. We never collect your credentials.