MyChart is a secure online patient portal that connects you to your healthcare provider. Through a website or mobile app, it gives you round-the-clock access to your medical record — test results, visit summaries, prescriptions, and secure messages with your care team — without a phone call or a trip to the office.
Who builds MyChart?
MyChart is developed by Epic Systems Corporation, one of the largest electronic health record (EHR) companies in the United States. Hospitals and clinics license Epic’s software and offer MyChart to their patients under their own name — which is why you might see “Duke MyChart,” “Novant MyChart,” or “Providence MyChart.” They are all the same underlying platform, customized and hosted by each health system.
What can you do in MyChart?
Once you sign in, MyChart brings the most common healthcare tasks into a single dashboard:
- View test results — often the moment they are released, with reference ranges and physician comments.
- Message your care team — ask non-urgent questions and get replies without playing phone tag.
- Manage appointments — schedule, reschedule, cancel, and complete check-in paperwork ahead of time.
- Handle prescriptions — request refills and review your active medication list.
- Read your records — after-visit summaries, immunization history, and clinical notes.
- Pay bills — view statements and settle balances online.
- Manage family care — with proxy access, parents and caregivers can help manage a loved one’s account.
How does MyChart login work?
Here is the part that trips people up: there is no single universal MyChart login. Each provider runs its own portal, so your username and password only work with the organization that issued them. If you see two doctors at two different health systems, you may have two separate MyChart accounts. The good news is that the MyChart mobile app can hold many accounts at once, and a feature called Happy Together can display records from several participating organizations side by side.
To sign in, you open your provider’s official website, click Sign In or Log In, and enter your credentials. If you have never used the portal, you can usually self-enroll online or use an activation code printed on an after-visit summary. Our MyChart login guide covers the full process, and each provider page links straight to the correct official portal.
Is MyChart safe to use?
MyChart is designed around healthcare privacy rules. Connections are encrypted, access requires your personal username and password, and most providers offer two-step verification for an extra layer of protection. As with any account, use a strong, unique password and never share it. Remember that legitimate sign-in only ever happens on your provider’s own website — not on third-party pages.
MyChart on mobile
The free MyChart app (iOS and Android) delivers the same features as the website, plus push notifications for new results and appointment reminders. Download it from the App Store or Google Play, search for your provider, and log in with the same credentials you use on the web.
MyChart FAQ
What is MyChart used for?
MyChart lets patients view lab and test results, message their care team, schedule and check in for appointments, request prescription refills, review clinical notes, and pay medical bills — all from one secure account.
Who makes MyChart?
MyChart is built by Epic Systems Corporation, a healthcare software company based in Wisconsin. Individual hospitals and clinics license MyChart and run it under their own brand.
Is MyChart the same for every hospital?
The core features are the same because they all run on Epic’s platform, but each provider hosts its own MyChart portal with a separate login. Your account is tied to the specific health system that created it.
Is MyChart secure?
Yes. MyChart uses encryption and personal username/password authentication, and most providers offer two-step verification. Only you and the people you authorize can see your health information.
Is MyChart free?
Yes, MyChart is free for patients. You just need an activated account with your provider.
Can I combine multiple MyChart accounts?
Yes. The MyChart mobile app supports “Happy Together,” which lets you view records from several participating organizations in one place, even if each has its own login.